1. Orders

Submitting an order represents an offer to purchase the selected products. We may verify payment, inventory, delivery information and other relevant order details before accepting and fulfilling an order.

2. Product Information

We aim to present product descriptions, photographs, specifications, dimensions and compatibility details accurately. Minor variations may result from manufacturing tolerances, product updates, lighting, photography or display settings.

3. Pricing & Payment

Prices displayed on the website are those applicable at the time of purchase unless an obvious technical or pricing error has occurred. Any applicable shipping charges, taxes or other charges presented by the store will be shown before order completion where required.

4. Order Verification

We may contact customers to verify information reasonably necessary to process an order. Orders may be declined or cancelled where payment cannot be authorized, information appears materially inaccurate, fraud is suspected or the requested product is unavailable.

5. Shipping

Processing times, delivery estimates, tracking and shipment-related responsibilities are described in our Shipping Policy. Delivery estimates are not guaranteed where delays arise from carrier, customs, weather or other circumstances beyond reasonable control.

6. Cancellations, Returns & Refunds

Order cancellations, 30-day eligible returns, defective or incorrect products, return-shipping responsibility and refunds are governed by our Return & Refund Policy.

7. Appropriate Product Use

Customers are responsible for reviewing product specifications, intended use, compatibility information, instructions and safety information before installation or use.

8. Intellectual Property

Orvylan™ branding, original website graphics, photographs, product descriptions and other proprietary content may not be reproduced or commercially used without authorization except where permitted by applicable law.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Shanghai Daoqing Technology Co., Ltd. will not be liable for indirect, incidental or consequential losses arising from misuse of products or website services. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

10. Applicable Consumer Rights

Nothing in these Terms and Conditions is intended to limit mandatory consumer-protection rights available under applicable law in the customer's jurisdiction.

11. Governing Law

To the extent permitted by applicable law, these terms are governed by the laws applicable to Shanghai, People's Republic of China, without limiting mandatory consumer rights that may apply in another jurisdiction.

12. Changes

We may update these terms when reasonably necessary to reflect operational, legal or service changes. The version published on this page will apply from its stated revision date.

13. Contact

Questions regarding these terms may be sent to service@orvylan.com.