Contact Us
Questions about products, orders, shipping, returns or your account? Our support team is here to help.
China Standard Time (UTC+8)
How to Contact Us
For order-related requests, please include your order number, the email address used at checkout and a short description of your request. For damaged, defective or incorrect products, photographs of the product, packaging and shipping label may help us resolve the matter more efficiently.
Business Identity
Orvylan™ is owned and operated by Shanghai Daoqing Technology Co., Ltd.
Legal Company: Shanghai Daoqing Technology Co., Ltd.
Legal Representative / Owner: Lu Yi
Business Address: Room 201, Building 14, No. 655 Fengzhou Road, Jiading District, Shanghai, China
Email: service@orvylan.com
Phone: +86 138 9728 8753
Order Changes & Cancellations
If you need to change or cancel an order, contact us as soon as possible. We will try to assist before fulfillment begins. Once an order has already been shipped, cancellation may no longer be possible and the Return & Refund Policy will apply.
Official Communication
Please use service@orvylan.com for official Orvylan™ customer-service communication. Never send passwords or complete payment-card information by email.